How to permanently delete your Hub: 76 account and everything attached to it.
This page is operated by Automata Technologies Inc., the developer and publisher of Hub: 76, a companion app for Fallout 76. It covers the app listed on Google Play as Hub: 76 — Wasteland Trading (application ID com.zhentingle.rallyapp), the same app on the App Store, and the web app at hub76.app. One Hub: 76 account is shared across all three, so deleting it in any one of them deletes it everywhere.
Any of these three routes works, and none of them requires you to contact us first.
Sign in at hub76.app/settings, open Danger Zone and choose Nuke Account. This is the same deletion the app performs.
Write to support@hub76.app and include the email address, phone number or gamertag on the account so we can identify it. We action deletion requests within 48 hours.
support@hub76.appFour narrow categories survive deletion. They are listed in full in the Privacy Policy (§2.4 and §6) and nothing else is retained.
If the account was banned for scamming, fraud or ban evasion, the device identifiers and IP addresses on the blocklist are retained indefinitely so the ban cannot be evaded by signing up again. Nothing in that record identifies you by name, email or profile. Privacy Policy §2.4 and §6.
Reports filed about the account are kept for audit with the account reference removed, so they can no longer be linked back to you.
Receipts for anything bought through Google Play, the App Store or Stripe are held by those processors under their own retention and tax obligations. We delete our copy; we cannot delete theirs.
Counts and totals that cannot be linked back to you may remain in aggregate reporting.
Deletion from the app or the web is immediate — the account and its data are removed when you confirm, and you are signed out on every device. Email requests are actioned within 48 hours. Deletion is permanent and cannot be undone; we cannot restore an account, its purchases or its trade history afterwards.
Deleting your account does not lift a ban and does not clear a blocklist entry. If it did, deletion would be a one-tap way for a banned scammer to return.
Questions about your data? Read the Privacy Policy or contact support.
Hub: 76 is published by Automata Technologies Inc. · automatatech.ca